Shipping & Returns
Shipping Policies
Free Shipping on Orders Over $50: Hooray! We're spreading the love with free standard shipping on all orders over $50 within the United States. If your cart is dancing around that $50 mark, just toss in a little extra somethin'-somethin' to lock in the free shipping.
Shipping Methods: We'll whisk your goodies to you via our trusty standard ground shipping method. Check back soon for expedited shipping options.
Delivery Time: Our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
🧢 Accessory orders (hats, bags) typically ship within 3-5 business days. Standard shipping usually takes 2-3 business days.
📚 Book orders typically ship within 6-8 business days. Standard shipping usually takes 3-4 business days.
International Shipping: As much as we'd love to teleport worldwide, for now, we're limited to the United States.
Order Tracking: Once your package hits the road, we'll send you a little note with tracking info so you can keep an eye on its journey to you.
Returns Policies
Return Eligibility: Not feeling the vibe? No worries! If you're not happy with your purchase, you can return eligible items within 30 days of purchase for a refund or store credit.
Return Costs: Sending something back? There's a $5 restocking fee for returned items. In addition, we offer the ability to use a pre-paid shipping label for a flat $10 return shipping fee.
Free Returns and Replacements for Damaged or Incorrect Items: If you receive a damaged or incorrect item, give us a shout, and we'll get a replacement out to you ASAP.
Start a Return
1. To initiate a return, visit our Returns Portal.
2. Pack the items securely in the original packaging and include the return slip.
3. Drop off your return at your selected carrier - feel free to utilize our pre-paid shipping label or ship yourself! If you elect to use your own shipping label, please reach out to hello@smithandschwartz.com for the return shipping address.
4. Once we receive your return, please allow 3-5 business days for us to process your refund or issue store credit.
Refund Processing Time:Refunds will be issued to the original method of payment within 3-5 business days after we receive and process your return. Please note that it may take additional time for the refund to appear on your account depending on your financial institution.